Much of my time is spent visiting homes and businesses to give estimates and advice. As I travel throughout Northern Indiana to towns like Columbia City, Leesburg, Syracuse, North Webster, Warsaw and Winona Lake, I see a common pattern. Many of the jobs which I am asked to give a quote for were recently done by the owner or another amateur and failed due to peeling, chipping or blistering because of inadequate preparation or poor paint application.
One problem is that a new paint job almost always looks good. Shortcuts or unprofessional methods in prep work will often not show up for a year or two. That is why we offer more than the typical 1 year warranty. The simple truth is that there is a big difference between a professional residential and commercial painting contractor and a do-it-yourselfer or amateur ‘handy-man’. That is why Matthew’s Painting places a premium on the experience and professionalism of our painting crews.
We are a registered painting contractor with the State of Indiana and all of our painting professionals are employees with over 100 years of combined experience rather than sub-contractors. I do this to instill in our painters a corporate culture that places a premium on customer service. Background checks and drug screenings are performed on our employees before and during their employment with the company. Our painters work in customers’ homes and businesses, so it is critical that they be trustworthy and dependable.
Matthews Painting also provides on-going training and safety education to all our painters through our trade association, Painting and Decorating Contractors of America. We want to be sure they are safe, responsible and kept up to date on the latest advances in painting knowledge and skills. Whether they brush, roll or spray, our uniformed employees are skilled craftsmen and respectful workers who are trained to be neat, courteous and professional. We have restrictive policies on smoking, inappropriate language and loud music on job sites. The goal is to minimize disruption of household or business activities while we work.
Our crews typically start early so they can leave before the dinner hour. They are expected to tidy the work site upon completion each day. There will always be a crew leader on site to answer any questions or respond to any customer concerns.
These are just some of the measures that play a central role in training Matthew’s Painting crews. Paint projects can be highly intrusive, limit access to parts of your home or business and often require temporary displacement of furnishings. Reducing our customers’ inconvenience is part of what it takes to be recognized as an A+ rated Better Business Bureau Painting Contractor.
The other requirement to qualify as a Northern Indiana BBB painter is consistent, high-quality workmanship. At your request during interior work, we can remove dust and fumes generated by interior drywall prep or oil-based painting projects can be evacuated out a window by our turbine ducted fan and air control systems. Toward completion of each job and prior to leaving the premises, crew leaders will schedule a walk through to guarantee that terms of the bid and your expectations were met. The quality of our work is why Matthews Painting is comfortable offering a 3 year warranty on exterior applications and a 5 year warranty on interior applications.
When a project is completed, the remaining paint will be left in a convenient location of your choosing and clearly labeled to identify place of purchase, product used, color and sheen of finishes. This is important in the event that future touch up is needed or if you want to match your paint in another room. These are just some of the benefits of using a professional painting contractor for your next paint job. So, the next time you have a paint project, consider having it done right by a professional painting contractor and contact Matthews Painting.